Shipping Policy – Alystre

Last Updated: January 14, 2026

Thank you for visiting and shopping at Alystre. The following are the terms and conditions that constitute our Shipping Policy.

1. Order Processing

All orders are processed within 1–2 business days (excluding weekends and holidays) after the order is placed and payment is confirmed.
Orders placed on weekends or holidays will be processed on the next business day.
Once your order has shipped, you will receive a shipping confirmation email with tracking information.

2. Shipping Methods & Delivery Times

We offer the following shipping options. Delivery estimates begin from the time your order has been shipped:

Standard Shipping

Domestic: 5–9 business days
International: 10–15 business days

Note: Delivery times may vary based on destination, carrier performance, and customs clearance.

3. Shipping Rates

Shipping charges depend on the shipping method selected, destination, and order weight.
You will see the shipping cost at checkout before you place your order.

Free Standard Shipping on all orders.

If promotional shipping offers apply, they will be automatically calculated at checkout.

4. Order Tracking

Once your order ships, you’ll receive:

A shipping confirmation email
A tracking number

You can track your shipment directly with the carrier using the tracking link provided.

5. Customs, Duties & Taxes

For international orders:

Alystre is not responsible for any customs duties, import taxes, or brokerage fees that may be charged by your country.
These charges are the responsibility of the customer and vary by destination.
It is recommended that you check with your local customs office for details.

6. Shipping Restrictions

Certain products may have shipping restrictions or may not be shipped to specific locations.
If a restriction applies:

We will notify you
You may be issued a refund or offered alternative solutions

7. Damaged or Lost Shipments

If your order arrives damaged or is lost in transit:

Damaged Items

Please contact us within 7 days of delivery with photos of the damaged item and packaging.
We will assist with a replacement or refund.

Lost Shipments

If your tracking shows delivery but you did not receive the order, contact us immediately.
We will work with the carrier to locate the package.

8. Address Issues

Please ensure your shipping address is correct before confirming your order.

We are not responsible for delays or non-delivery caused by an incorrect or incomplete address.
If you need to update the address after ordering, contact us as soon as possible — changes may not always be possible once the order is in process.

9. Contact Us

If you have any questions about this Shipping Policy or your order:

📧 Email: support@alystre.com
🌐 Website: https://alystre.com

We’re happy to help!

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